> For the complete documentation index, see [llms.txt](https://docs.hotcake.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotcake.app/hungerapp.md).

# 夯客APP

- [如何啟動夯客APP](https://docs.hotcake.app/hungerapp/ru-he-qi-dong-hang-ke-app.md)
- [多分店管理](https://docs.hotcake.app/hungerapp/duo-fen-dian-guan-li.md): 夯客支援多分店管理，你可以在夯客系統中切換到其他分店。
- [客服支援](https://docs.hotcake.app/hungerapp/support.md): 為提供夯客用戶更佳的客服支援，請多多使用APP內之客服系統。
- [公告中心](https://docs.hotcake.app/hungerapp/announcement.md): 在這邊，你可以知道你目前的系統狀態，也能及時掌握扣款進度。
- [預約行事曆](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li.md)
- [線上預約流程](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/xian-shang-yu-yue-liu-cheng.md): 簡單直覺的線上系統，將能提升品牌可見度與來客率，在數位化經營的世代，專屬的預約系統是重要的導客工具。
- [認識預約訂單](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/ren-shi-yu-yue-ding-dan.md): 透過顏色分類，快速了解每一個預約訂單的狀態與資訊。
- [新增、編輯預約](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/xin-zeng-bian-ji-yu-yue.md): 商家端有自由的權限，可以新增和編輯每一筆預約，跟線上預約不同，增加了更多的彈性。
- [複合預約](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/fu-he-yu-yue.md): 你可以一次新增同時段但不同老師、不同項目的多筆預約。
- [新增事件](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/xin-zeng-shi-jian.md)
- [定金管理](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/ding-jin-guan-li.md): 使用定金模組讓爽約率下降管理，夯客讓你輕鬆對帳，即時看到哪些預約還沒付款。
- [預約通知和提醒](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/reservenotify.md): 透過簡訊、LINE直接提醒你的客人，從預約、註冊會員到營運，夯客都能協助你完成！
- [分級預約（熟客優先預約）](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/fen-ji-yu-yue-shu-ke-you-xian-yu-yue.md): 你可以透過夯客系統將會員進行分類，提供不同等級的預約開放區間。
- [不指定預約](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/bu-zhi-ding-yu-yue.md): 真正做到系統分配訂單，真正的『不指定預約』。
- [匯出行事曆剩餘空檔時間](https://docs.hotcake.app/hungerapp/yu-yue-xing-shi-li/hui-chu-xing-shi-li-sheng-yu-kong-dang-shi-jian.md): 店家可以根據剩餘的預約時間來匯出剩餘的預約空檔。
- [會員與再行銷](https://docs.hotcake.app/hungerapp/membermarketing.md)
- [會員護照](https://docs.hotcake.app/hungerapp/membermarketing/hui-yuan-hu-zhao.md): 你可以透過會員護照，管理所有客人的資料。同時可以上標籤、發送訊息和票券。
- [加上會員標籤](https://docs.hotcake.app/hungerapp/membermarketing/jia-shang-hui-yuan-biao-qian.md): 透過標籤，分眾分群你的客人
- [會員篩選（群發票券和訊息）](https://docs.hotcake.app/hungerapp/membermarketing/hui-yuan-shai-xuan-qun-fa-piao-quan-he-xun-xi.md): 你可以利用會員篩選功能，進行群組操作。透過會員資料的搜集，你可以設定參數，例如來店天數、消費金額等，篩選出名單後就能直接執行行銷工作。
- [會員評分與評論](https://docs.hotcake.app/hungerapp/membermarketing/memberscoreandcomment.md): 想逃離奧客？夯客建立客人評鑑系統，你可以在夯客系統中查看其他夥伴對此客人的評論和評分。
- [群發票券和訊息](https://docs.hotcake.app/hungerapp/membermarketing/qun-fa-piao-quan-he-xun-xi.md): 透過會員資料的搜集，你可以設定參數，例如來店天數、消費金額等，篩選出名單後就能直接執行行銷工作。
- [排程發出關懷訊息](https://docs.hotcake.app/hungerapp/membermarketing/pai-cheng-fa-chu-guan-huai-xun-xi.md): 排成發出程關懷訊息
- [紅利點數與票券兌換](https://docs.hotcake.app/hungerapp/membermarketing/points.md)
- [票券與轉贈](https://docs.hotcake.app/hungerapp/membermarketing/piao-quan-yu-zhuan-zeng.md): 優惠券、計次券、生日禮，都可以讓你自由設定，透過票券輕鬆自由Call客。還支援「轉贈」功能。
- [延伸應用：計次券、課程券的設定](https://docs.hotcake.app/hungerapp/membermarketing/yan-shen-ying-yong-ji-ci-quan-ke-cheng-quan-de-she-ding.md)
- [儲值金](https://docs.hotcake.app/hungerapp/membermarketing/chu-zhi-jin.md): 協助你建立每一個會員的儲值金帳號，進出扣款都很清楚。
- [結帳與業績統計](https://docs.hotcake.app/hungerapp/bills.md): 與業績統計想知道自己的經營有沒有成長？從掌握營收數字開始。
- [如何結帳？（舉例：服務結帳）](https://docs.hotcake.app/hungerapp/bills/ru-he-jie-zhang-ju-li-fu-wu-jie-zhang.md)
- [結帳時自動帶入折扣](https://docs.hotcake.app/hungerapp/bills/jie-zhang-shi-zi-dong-dai-ru-zhe-kou.md)
- [結帳時一併核銷票券](https://docs.hotcake.app/hungerapp/bills/jie-zhang-shi-yi-bing-he-xiao-piao-quan.md)
- [如何刪除/修改結帳](https://docs.hotcake.app/hungerapp/bills/ru-he-shan-chu-xiu-gai-jie-zhang.md)
- [計算額外業績（虛業績）](https://docs.hotcake.app/hungerapp/bills/ji-suanewai-ye-ji-xu-ye-ji.md): 額外業績是協助商家計算 每一個資源（老師/設計師）的業績。
- [計次券、課程包堂，如何設定呢？](https://docs.hotcake.app/hungerapp/bills/ticketsnsells.md): 夯客支援票券銷售的功能，商家可以設定票券價格，並執行票券結帳（賣票券）。
- [如何使用別人帳號扣除儲值金、票券](https://docs.hotcake.app/hungerapp/bills/changemember.md): 票券和儲值金都是綁定在某一位會員身上。所以若要進行代扣，就必須要執行切換會員。
- [業績統計邏輯](https://docs.hotcake.app/hungerapp/bills/ye-ji-tong-ji-luo-ji.md)
- [銷售票券、儲值金和商品](https://docs.hotcake.app/hungerapp/bills/xiao-shou-piao-quan-chu-zhi-jin-he-shang-pin.md)
- [商品與進存貨管理](https://docs.hotcake.app/hungerapp/shang-pin-yu-jin-cun-huo-guan-li.md): 你可以透過夯客進行商品管理，並即時查看庫存與盤點
- [日報表](https://docs.hotcake.app/hungerapp/ri-bao-biao.md): 日報表
- [設定](https://docs.hotcake.app/hungerapp/setup4phone.md)
- [分店資訊](https://docs.hotcake.app/hungerapp/setup4phone/fen-dian-zi-xun.md)
- [分店資料維護](https://docs.hotcake.app/hungerapp/setup4phone/fen-dian-zi-xun/fen-dian-zi-liao-wei-hu.md): 修改分店主圖、介紹、地址和電話資訊
- [服務人員管理](https://docs.hotcake.app/hungerapp/setup4phone/resourcessetup4phone.md): 新增、編輯你的服務人員，修改顯示照片、名稱和介紹等資訊
- [服務預約](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup.md)
- [服務項目(價目表)](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/servicessetup4pad.md)
- [開放預約項目](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/servicessetup4phone.md): 你可以決定哪些項目要開放在網路預約，讓你的網路訂單達到最高價值！
- [開放預約時間 #Phone](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/timesetup4phone.md): 顧客只能看到你開放的時間！ 你也不用擔心開放線上預約會爆單，我們的後端資料庫會幫你把關！
- [開放預約時間 #Pad](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/timesetup4pad.md): 顧客只能看到你開放的時間！ 你也不用擔心開放線上預約會爆單，我們的後端資料庫會幫你把關！
- [預約注意事項](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/onlinenote.md): 開啟此功能後，客人進行網路預約時將顯示預約注意事項。
- [定金](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/ding-jin.md)
- [預約限制](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/ordercancel.md): 限制可以透過此設定，限制客人自行線上取消預約的時間。
- [營業結束時間](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/ying-ye-jie-shu-shi-jian.md): 不怕預約訂單讓你晚下班，讓預約不再耽誤你。
- [預約後緩衝時間](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/yu-yue-hou-huan-chong-shi-jian.md): 服務項目加上緩衝時間，不再急急忙忙！讓老師有休息、整理的時間！
- [不指定預約](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/bu-zhi-ding-yu-yue.md): 不指定是以服務人員的時間，整合後匿名開放給客人預約。
- [設備管理](https://docs.hotcake.app/hungerapp/setup4phone/onlinebookingsetup/she-bei-guan-li.md)
- [商品](https://docs.hotcake.app/hungerapp/setup4phone/shang-pin.md): 商品
- [商品管理](https://docs.hotcake.app/hungerapp/setup4phone/shang-pin/shang-pin-guan-li.md)
- [進銷存管理](https://docs.hotcake.app/hungerapp/setup4phone/shang-pin/jin-xiao-cun-guan-li.md)
- [結帳](https://docs.hotcake.app/hungerapp/setup4phone/advance.md)
- [電子簽名](https://docs.hotcake.app/hungerapp/setup4phone/advance/dian-zi-qian-ming.md)
- [第三方工具整合](https://docs.hotcake.app/hungerapp/setup4phone/di-san-fang-gong-ju-zheng-he.md)
- [簡訊管理](https://docs.hotcake.app/hungerapp/setup4phone/di-san-fang-gong-ju-zheng-he/notify.md)
- [訊息範本](https://docs.hotcake.app/hungerapp/setup4phone/di-san-fang-gong-ju-zheng-he/xun-xi-fan-ben.md)
- [TWODAY就GO](https://docs.hotcake.app/hungerapp/setup4phone/di-san-fang-gong-ju-zheng-he/twoday-jiu-go.md)
- [LINE官方帳號](https://docs.hotcake.app/hungerapp/setup4phone/di-san-fang-gong-ju-zheng-he/line-guan-fang-zhang-hao.md)
- [申請LINE 官方帳號串接](https://docs.hotcake.app/hungerapp/setup4phone/di-san-fang-gong-ju-zheng-he/line-guan-fang-zhang-hao/shen-qing-line-guan-fang-zhang-hao-chuan-jie.md): 夯客是LINE官方帳號的技術夥伴
- [解除LINE官方帳號串接](https://docs.hotcake.app/hungerapp/setup4phone/di-san-fang-gong-ju-zheng-he/line-guan-fang-zhang-hao/jie-chu-line-guan-fang-zhang-hao-chuan-jie.md)
- [LINE通知設定](https://docs.hotcake.app/hungerapp/setup4phone/di-san-fang-gong-ju-zheng-he/line-guan-fang-zhang-hao/notify.md)
- [品牌資訊](https://docs.hotcake.app/hungerapp/setup4phone/pin-pai-zi-xun.md)
- [品牌資料維護](https://docs.hotcake.app/hungerapp/setup4phone/pin-pai-zi-xun/pin-pai-zi-liao-wei-hu.md)
- [會員應用](https://docs.hotcake.app/hungerapp/setup4phone/hui-yuan-ying-yong.md)
- [會員標籤](https://docs.hotcake.app/hungerapp/setup4phone/hui-yuan-ying-yong/hui-yuan-biao-qian.md)
- [票券管理](https://docs.hotcake.app/hungerapp/setup4phone/hui-yuan-ying-yong/vouchermgt.md): 設定折價券、堂數券、點數卷等應用
- [文件管理](https://docs.hotcake.app/hungerapp/setup4phone/hui-yuan-ying-yong/docs.md): 建立問卷、滿意度調查與服務同意書，提供給客人或會員簽署。
- [紅利點數管理](https://docs.hotcake.app/hungerapp/setup4phone/hui-yuan-ying-yong/hong-li-dian-shu-guan-li.md): 設定結帳時自動發送的比例
- [夯客助理帳號](https://docs.hotcake.app/hungerapp/setup4phone/hungertool.md)
- [店員管理(平板專屬)](https://docs.hotcake.app/hungerapp/setup4phone/dian-yuan-guan-li-ping-ban-zhuan-shu.md): 夯客將平板的操作者區分為兩類：店長和店員，透過權限的劃分達到最佳的管理效果。


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